Audits & Corrective Actions
Audits run themselves, findings become tasks, and tasks close through verified sign-off.
From audit planning to CAPA closure, the assistant runs the workflow. You get a scored audit report, colour-coded non-conformities, and corrective actions routed to the right department automatically.
- NC-014Missing MFA on admin accountsMajor
- NC-021Access review overdueMinor
- NC-035Log retention below targetOFI
- NC-042DR test evidence not filedMinor
- due 7dIT OpsCAPA · NC-014
- due 14dHRCAPA · NC-021
- due 30dPlatformCAPA · NC-035
- due 10dFacilitiesCAPA · NC-042
Traditional ICMS is a workflow. ICMS AI is a conversation.
Traditional workflow
You navigate the app.
- Audit calendar in a spreadsheet, chased by email
- Findings captured on paper and re-typed into a system later
- CAPAs assigned by phone, tracked in inboxes
- Closure meetings needed to confirm every action
ICMS AI · agentic
You just ask.
- Ask: "Run the Q4 internal audit for Site A on ISO 27001"
- The assistant executes the audit clause by clause, capturing evidence
- Non-conformities are classified by severity, assigned, and scheduled
- Corrective actions are tracked to verified closure with sign-off
How it works.
- 01
Plan and schedule
Audit calendar built from your certification cycle, framework coverage, and internal cadence. Reminders go out automatically.
- 02
Execute clause-by-clause
Each clause is scored with evidence attached. NCs are raised with severity (Major, Minor, OFI, Observation) and a suggested corrective action.
- 03
Route the CAPA
Each finding becomes a corrective action plan (CAPA) with an owner, deadline, and progress tracker. The assistant nudges owners as due dates approach.
- 04
Verified closure
CAPAs close through a maker-checker-approver workflow with evidence of remediation attached. The Internal Audit and NC reports generate in one click.
What you get.
Turns the audit-to-closure loop from a quarter of paperwork into a live workflow.
- Audit calendar and planning across every site and framework
- Scored clause-by-clause checklist execution
- NC severity classification (Major, Minor, Observation, OFI)
- CAPA workflow: Maker · Checker · Approver
- Internal Audit and NC reports generated automatically
- Findings routed to the owning department without manual triage